Refund Policy
Refund Policy

At Leadup Shop, we are committed to providing exceptional digital SaaS products and services. If you are not entirely satisfied with your purchase, we're here to help with our refund policy:

1. Eligibility: You may request a refund within [number of days] days of your purchase date.

2. Valid Reasons: Refunds are granted under the following conditions:
- Defective Product: If our digital SaaS product is found to be defective or malfunctioning, we will issue a full refund or provide technical support to resolve the issue.
- Non-Delivery: If you did not receive access to our digital SaaS product within the specified timeframe, you may be eligible for a refund.
- Dissatisfaction: If you are unsatisfied with our digital SaaS product for any reason, you may request a refund.

3. Refund Process: To request a refund, please contact our customer support team at support@leadupshop.com. You will be required to provide your order details and a brief explanation of the reason for your refund request.

4. Refund Approval: Once your refund request is received and approved, we will process the refund within 60 business days. Refunds will be issued to the original method of payment.

5. Non-Refundable Items: Certain items are non-refundable, including:
- Subion Fees: Once a subion period has commenced, subion fees are non-refundable.
- Customized Services: Services that have been customized or personalized for you are non-refundable.

6. Cancellation Policy:If you wish to cancel your subion before the renewal date, please inform us in advance. Once a renewal payment has been processed, it cannot be refunded, but you may cancel future renewals.

7. Contact Us: If you have any questions or concerns about our refund policy, please reach out to us at support@leadupshop.com or refer to our contact information provided.

Please note that Leadup Shop reserves the right to amend or update this refund policy at any time without prior notice.